Co-Managed IT: How We Work Alongside Your IT Team
AMVIA delivers this service as part of our managed IT portfolio for UK businesses. Fixed monthly pricing, no hidden fees, and a team that understands your business.
Co-managed IT combines your in-house IT team with AMVIA's specialist engineers — filling gaps in expertise, capacity, or 24/7 coverage without replacing your existing staff. UK businesses with one or two IT staff members benefit most, gaining access to security specialists, cloud architects, and out-of-hours helpdesk support at a fraction of the cost of additional hires.
Why This Matters
What's Included
Everything you get with this managed service.
Proactive Protection
Continuous monitoring and threat detection to prevent incidents before they impact your business.
Expert Management
UK-based engineers handle configuration, updates, and incident response — so you don't have to.
Regular Reporting
Monthly reports on security posture, incidents handled, and recommended improvements.
Dedicated Support
Direct access to your account team for questions, changes, and escalations.
How We Deliver This Service
Assessment
We audit your current setup and identify gaps.
Design
We design a solution around your specific requirements.
Deployment
We implement with minimal disruption to your operations.
Ongoing Management
Continuous monitoring, updates, and support.
Why Choose AMVIA for Co-Managed IT
UK-based specialists delivering measurable results for businesses of every size.
Sheffield-Based, UK-Focused
Our engineering and support team operates from Sheffield. We understand UK compliance requirements, network infrastructure, and the specific challenges facing British businesses.
Accredited & Certified
AMVIA holds Cyber Essentials Plus, ISO 27001, and Microsoft Gold Partner status — giving you confidence that our services meet the highest UK security and quality standards.
1,200+ UK Businesses Protected
We manage IT and security for over 1,200 UK businesses across sectors including legal, finance, healthcare, and professional services. Our track record speaks for itself.
Fast, Responsive Support
Critical issues are responded to within one hour. Our helpdesk is available by phone, email, and portal — with dedicated account managers who know your environment.
Client testimonial coming soon — AMVIA protects over 1,200 UK businesses.
— AMVIA Client
Get Started
Fixed monthly pricing. No lock-in contracts.
Frequently Asked Questions
Managed IT support typically includes proactive monitoring, helpdesk access, patch management, backup management, security management, and regular reviews. There are 12,867 active MSPs in the UK generating £51 billion in annual revenue. 49% of UK businesses have a basic cyber security skills gap, making external support essential.
Managed IT support for UK SMEs typically costs £50-£150 per user per month depending on scope. This usually covers helpdesk, monitoring, patch management, and basic security. Adding cybersecurity services increases costs but protects against average breach costs of £3,550 per incident.
Industry standard SLAs include critical issues responded to within 1 hour, standard issues within 4 hours, and low-priority requests within 8 hours. 99.9% uptime guarantees are standard for monitored infrastructure. Always confirm whether SLAs cover response time or resolution time.
An MSP manages your IT infrastructure and support. An MSSP specialises in cybersecurity — running SOC operations, MDR, and incident response. Only 22% of UK MSPs perform cybersecurity-related activities. AMVIA combines both capabilities for a complete managed service.
Co-managed IT supplements your existing IT team with external specialist support. Your team retains control of day-to-day operations while the MSP provides expertise in areas like cybersecurity, cloud management, or after-hours coverage. This model is ideal for businesses with 50-250 staff whose IT team is stretched.
Ready to Talk?
Get a tailored quote for your business.