Managed Microsoft 365 Service for UK SMEs

Yes. Microsoft explicitly states they are not responsible for data backup. Microsoft provides only limited short-term retention (14-93 days). 87% of IT professionals reported experiencing SaaS data loss in 2024. Only 15% of organisations were able to fully recover all their data after a loss incident.

43% of UK businesses experienced a cybersecurity breach or attack in the past 12 months, according to the DSIT Cyber Security Breaches Survey 2025. For medium-sized businesses, this figure rises to 67%. Phishing remains the most common attack type, affecting 85% of businesses that reported a breach.

Microsoft Secure Score measures your organisation's security posture within Microsoft 365. It provides recommendations ranked by impact and effort. Improving your Secure Score helps protect against the 1,360 vulnerabilities Microsoft patched in 2024 — an 11% increase from the previous record.

Business Premium (£16.90/user/month) includes Defender for Business, Intune device management, Entra ID P1 for conditional access, and Purview DLP — none of which are available in Standard (£9.60/user/month). For businesses with security concerns, Premium is the recommended tier.

The average cost of the most disruptive breach is £3,550 for UK businesses. For businesses that experienced negative outcomes such as data loss or financial theft, the average cost rises to £8,260. Medium and large businesses face average costs of £10,830 per disruptive incident.